Feb
24, 2017
Service History On Jobs That Previous Technicians Serviced
Service History On Jobs That Previous Technicians Serviced

You get a phone call from a customer and they are having an issue with their alarm system. You need to schedule a technician. With our service ticketing system, you are able to schedule a technician within seconds. We recently added the feature to be able to upsell items on service tickets. Perhaps your customer […]

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Jul
31, 2015
Service Tickets, Technician Scheduling And Google Calendar Integration
Service Tickets, Technician Scheduling And Google Calendar Integration

Let’s face it, things can go wrong with an account. A customer calls in upset that her alarm keeps going off and her back door keeps tripping it. What do you do? Step 1: Pull Up The Customers Account Step 2: Locate The Customer Step 3: Click The Services Tab On The Customers Account, And […]

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